Help Center
Guides and answers for getting the most out of Trovvana.
Getting Started
What is Trovvana?
Trovvana is a map-first travel planner built for families. Learn how it helps you organize trips visually.
Creating your first trip
A step-by-step guide to creating your first trip in Trovvana, from sign-up to adding your first places.
The guided tour and sample trip
Trovvana includes a guided tour and sample Rome trip to help you learn the app. Here's how to access them.
Trip Management
Managing your trips
Learn how to create, edit, and delete trips in Trovvana. Manage multiple trips and switch between them.
Organizing places into days
How to assign places to specific days of your trip and reorder them with drag-and-drop.
Exporting your itinerary as a PDF
Generate a shareable PDF of your trip itinerary with all your places, routes, and details.
Places
Adding places to your trip
Learn how to add places to your Trovvana trip by clicking the map or pasting a Google Maps URL.
Understanding place categories
Trovvana uses color-coded categories to organize your places: Home, Accommodation, Food & Drink, Activity, Transport, and Other.
Importing places from Google Maps
Paste a Google Maps URL to automatically create a place with the correct name, location, and details.
Setting place details
Track costs, duration, opening hours, booking status, and notes for each place in your trip.
Map & Routes
Using the interactive map
Navigate the Trovvana map with color-coded markers, day filtering, and place labels.
Understanding route lines
Trovvana draws route lines between your places showing intra-day routes, inter-day transfers, and return-to-base legs.
Walking reachability maps
See how far you can walk from any place, with adjustable pace for adults and children.
Billing & Plans
Plans and pricing
Compare Trovvana Basic and Pro plans. See features, pricing, and what's included in each tier.
Managing your subscription
How to upgrade, downgrade, or cancel your Trovvana subscription through the billing portal.
AI usage limits
Pro plan includes 200 AI operations per month. Learn what counts as an operation and how to track usage.
Troubleshooting
Common issues
Solutions to common problems like map not loading, places not saving, and PDF export issues.
Getting help and submitting feedback
How to report bugs, suggest features, and get support from the Trovvana team.